Last updated: 15 November 2024
These Terms of Service govern your use of Race Frontier's website and services. By using our services, you agree to be bound by these terms. Please read them carefully before using our platform.
By accessing or using Race Frontier's website (race-frontier.com) and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.
These terms apply to all visitors, users, and others who access or use our services, including customers who subscribe to our work platform and subscription services.
Race Frontier Ltd provides work platform solutions and subscription services for UK businesses, including:
We reserve the right to modify, update, or discontinue any aspect of our services at any time with reasonable notice to our customers.
To access certain features of our services, you may be required to create an account. You must provide accurate, current, and complete information during the registration process and keep your account information updated.
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorised use of your account or any other breach of security.
You must be at least 18 years old and have the legal authority to enter into these terms on behalf of yourself or your organisation.
We offer various subscription plans with different features and pricing. Detailed information about each plan is available on our website and in your account dashboard.
We strive to maintain 99.9% uptime for our core services. Service level commitments and remedies are detailed in our separate Service Level Agreement document.
We may offer beta or experimental features. These are provided "as is" without warranties and may be discontinued at any time.
Subscription fees are charged in advance on a monthly or annual basis, depending on your chosen plan. All fees are quoted in British Pounds (GBP) and include applicable VAT.
We accept payment by major credit cards, debit cards, and bank transfer. Payment information is processed securely by our certified payment providers.
Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You will be charged the then-current subscription fee.
We offer a 30-day money-back guarantee for new customers. Refunds for other circumstances are considered on a case-by-case basis and are at our sole discretion.
If payment is not received when due, we may suspend access to services after providing reasonable notice. We reserve the right to charge interest on overdue amounts at the rate of 1.5% per month.
You agree to use our services only for lawful purposes and in accordance with these terms. You will not:
You are responsible for all data you upload, store, or transmit through our services. You must ensure you have the right to use and share such data and that it complies with applicable data protection laws.
You must implement and maintain appropriate security measures to protect your account and data, including strong passwords and regular security updates.
All content, features, and functionality of our services, including but not limited to software, text, displays, images, and the design, selection, and arrangement thereof, are owned by Race Frontier Ltd or our licensors and are protected by copyright, trademark, and other intellectual property laws.
You retain ownership of any content you upload or create using our services. By using our services, you grant us a limited, non-exclusive, royalty-free licence to use, reproduce, and display your content solely for the purpose of providing our services.
Race Frontier and our logo are trademarks of Race Frontier Ltd. You may not use our trademarks without our prior written consent.
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.
We implement appropriate technical and organisational measures to protect your data in accordance with UK GDPR and applicable data protection regulations.
We aim to provide 99.9% uptime for our core services, measured monthly. Planned maintenance periods are excluded from this calculation.
We may perform scheduled maintenance with advance notice. We will endeavour to schedule maintenance during off-peak hours for UK businesses.
We reserve the right to perform emergency maintenance without advance notice when necessary to protect the security or functionality of our services.
To the maximum extent permitted by applicable law, Race Frontier Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.
Our total liability to you for any claims arising from or relating to these terms or our services shall not exceed the amount you paid us in the twelve (12) months preceding the event giving rise to the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Race Frontier Ltd, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:
You may terminate your account at any time by contacting our support team or using the account cancellation feature in your dashboard. Termination will be effective at the end of your current billing period.
We may terminate or suspend your account immediately, without prior notice, if you breach these terms or for any other reason at our sole discretion.
Upon termination, your right to use our services will cease immediately. We will provide you with a reasonable opportunity to export your data, typically 30 days after termination.
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you are a consumer residing in the European Union, you may have the right to bring proceedings in the courts of your country of residence.
We reserve the right to modify these terms at any time. If we make material changes, we will notify you by:
Your continued use of our services after such notification constitutes acceptance of the modified terms.
If you have any questions about these Terms of Service, please contact us:
Race Frontier Ltd
45 Deansgate
Manchester M3 2AY
United Kingdom
Email: [email protected]
Phone: +44 161 925 8000
General Inquiries: [email protected]
If any provision of these terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
These terms, together with our Privacy Policy and any other legal notices published by us on our website, constitute the entire agreement between you and Race Frontier Ltd regarding your use of our services.